IF THERE ARE ANY OTHER QUESTIONS WHAT’S THE WAY TO REACH YOU?
If you have any other questions, Please write us an email at info@retouchingvisuals.com and we will be happy to help you.
TRIAL IMAGES ARE FREE OF COST?
Yes, Trial images are 100% free of cost. You can send sample files with the instructions and we will do a test free of cost. If you are happy with our quality then we can work together.
WHAT IS THE TURNAROUND TIME FOR MY JOB?
Generally, we send back images in 24 Hrs. If you need a quick turnaround then we can deliver images in 6 or 12 hrs.
CAN YOU PROCESS SMALL PROJECTS?
There are no minimum or maximum quantities. Don’t think about quantity, you will get great results because small quantity is also important as large.
HOW CAN I UPLOAD AND DOWNLOAD FILES?
Uploading and downloading will be through a separate FTP account. We provide separate FTP account for each client. Through a separate FTP account, your data is risk-free. If you want to send images by Dropbox / Google Drive or Wetransfer, you can share links.
WHAT FORMAT FILES DO YOU ACCEPT?
We accept all format files. You can send any format files (Jpg, Tiff, PSD, EPS, PNG, CR2, NEF), etc. Feel free to send any format file.
WHAT IS YOUR OFFICE TIMING?
We provide our service around the clock 24/7.
CAN I SET UP WEEKLY OR MONTHLY PAYMENTS?
Yes, we can set up weekly or monthly payments.
WHAT IS A GUARANTEE OF QUALITY?
We can assure you that you will get the same quality that you get in sample images. If you are not happy with the quality then we will redo your complete order, FREE OF COST. You don’t have to worry about our working quality. Our all professionals get complete training of our working quality and process before doing any project. If you are not happy with the result, we will not ask for payment.
CAN YOU GUARANTEE THE SAFETY OF THE IMAGES?
Yes, we can! The photos won’t be shown up anywhere. If you want, we can sign NDA.
WHAT IS YOUR PRICING?
Every client has a different kind of work. For best pricing, Please send FREE sample images with complete instructions, we will do them and give you the best pricing according to your requirement.
HOT TO MAKE THE PAYMENT?
When you are happy with our work, we will send you an invoice so you can pay by Paypal or by wire transfer whichever is convenient for you.
IF THERE ARE SOME REVISIONS, SHOULD I PAY EXTRA?
No, Revisions are FREE of cost.
DO YOU OFFER A DISCOUNT SYSTEM?
Yes, if you have images in more quantity, we will give you an additional discount.